![]() ![]() For a complete list of instruments supported by the BenchVue application, go to Keysight IO Libraries Suite - From the Windows Control Panel, uninstall the following two shared components: (1) IVI Shared Components and (2) VISA Shared Components. Supported Instruments - Although we are continually adding support for new instruments, BenchVue does not currently support all Keysight instruments. ![]() For more information on using Connection Expert, see the Connection Expert Help. To start Connection Expert, go to the "Manage Your Bench" icon in the lower right corner of the BenchVue application and select "Launch Connection Expert". Verify IO Communication - Verify that you can communicate with your instrument using Keysight Connection Expert. To launch the wizard from Windows, go to Start > All Programs and then navigate to Keysight BenchVue > Keysight BenchVue Troubleshooting Wizard.īelow is a list of common connectivity issues to review if you are having problems connecting your instruments to BenchVue. Note: To further troubleshoot connectivity issues, use the Troubleshooting Wizard, which is installed with BenchVue. Troubleshoot PXI Modular Instrument Connections Then try refreshing the instrument list in BenchVue by clicking the Refresh button at the bottom right corner of the Instrument Panel.įor more information on troubleshooting connectivity issues, click the appropriate link below: ![]() If you are experiencing connection issues with an instrument, be sure to verify that the instrument is turned on and is properly connected to the selected interface. In most cases, this means that the instrument has been disconnected or turned off. Note that if one of your instruments was discovered at an earlier time but communication can no longer be established with that instrument, it will not be shown in Connection Expert. If an instrument you are expecting to see is not shown in the BenchVue Instrument Panel, launch Connection Expert to manually add that instrument to your configuration – usually for serial (RS-232) instruments and LAN instruments that are not on your local subnet or are older LAN-based instruments. Troubleshoot Instrument Connections Troubleshoot Instrument Connections ![]()
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